VOLUME VII
ISSUE 30

WEEK OF
August 15, 2004

DATES
Rocky Mountains
South

ENTERTAINMENT

EVENTS

LEND A HAND

MOVES
New Faces
Promotions
New Management
New Names

RAVES & REVIEWS

VENUES


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DATES
ROCKY MOUNTAINS | SOUTH

View ProfileNEW! THE BROADMOOR
Colorado Springs, Colorado

Short Term Special Rate for up to 300 rooms
OCT 24-NOV 3, 2004; $179
NOV 7-11, 2004; $159
NOV 17-21, 2004; $159

Surround your attendees with the wild, natural beauty of the Rocky Mountains. Indulge them with luxurious accommodations, Five-Star, Five-Diamond service, challenging championship golf, a premier spa and a range of possibilities for an exciting outdoor adventure. A full-service destination management company is on-property, catering to your every need and with over 114,000 square feet of flexible space at your disposal, your next meeting will be innovative, energizing and effortless.View ProfileSend FREE eMessage

SOUTH

View MADSiteNEW! BRIDGEWALK, A LANDMARK RESORT
Bradenton Beach, Florida

NO HURRICANE DAMAGE! Located on Anna Maria Island, off the Gulf Coast, this boutique resort with 28 guest rooms offers the Mira-Mar Room, a perfect venue for corporate retreats, brainstorming sessions or a productive seminar. The angular room can accommodate 72 persons and features cloud-like faux painting on the walls. Plantation shutters cover the windows and carriage style fixtures adjust for bright or dim lighting. The Braden Room is suitable for boardroom-style meetings for up to twelve and both meeting rooms offer High speed internet access. Situated on a private beach in the historic district with a full-service spa, the hotel is within walking distance to fine dining, shopping and golf is nearby. Contact the hotel for special meeting packages rates.View MADSiteView ProfileSend FREE eMessage

ENTERTAINMENT
View Website"KEEPING IT REAL" - an innovative Customer Service Training created by OUT TO LUNCH EVENTS's founder Helene Weinberg and her partner/spouse, Ray Tomecko, for Progressive Insurance. “If you can’t act, you can’t do this job.” said the CEO and hired this team of talented corporate production actors to help their Customer Service Representatives deliver award-winning performances that would stand up to the critics (their customers). The exciting, innovative day-long session is a crash-course in acting, called “KEEPING IT REAL.” Coaches share tips of the trade and drilled the CSR’s in basic R. E. A. L. acting techniques that included: R: Rapport; E: Entrances; A: Action; L: Lasting impressions. Progressive Insurance was so impressed with the pilot program that they have awarded OUT TO LUNCH EVENTS with an on-going training agreement.Email HeleneView Website
EVENTS
View WebsiteHSMAI 15TH ANNUAL AFFORDABLE MEETING® NATIONAL SHOW is set for September 8-9, 2004 at the Washington Convention Center, Washington, District of Columbia. This is a FREE trade show and conference for cost-conscious meeting planners, ATTENDEES are full-time, part-time and volunteer meeting planners from organizations of every type and size. EXHIBITORS are hotels, inns and resorts, university conference centers, unique meeting sites, CVBs, transportation companies, software companies, AV companies, DMC, etc. Approximately 1,800 meeting planners are expected to attend. FYI: booth space is still available. Exhibitor's contact Beth Petersen. REGISTER Email BethView Website
LEND A HAND
View WebsiteIf you are going to break your diet, do it for a good cause...HELP fund breast cancer research! Once again, Masterfoods, the makers of M&M's, have teamed up with the SUSAN G. KOMEN BREAST CANCER FOUNDATION to raise funds through the sale of their New Pink & White M&M's. For each 8-ounce bag sold in September, October, and November of 2004, $.50 will be donated to the foundation. The corporation promised a minimum donation of $250,000 on no matter how sales turn out, but also established an upper limit of $650,000 for its donation. Pass this on to all of your friends. Let's do all we can to support this cause.View Website
MOVES
NEW FACES | PROMOTIONS | NEW MANAGEMENT | NEW NAMES
View WebsiteMARGUERITE FLORSHAM Email Marguerite has been selected as the sales representative for Sonesta Hotels, Resorts and Nile Cruises to strengthen its group sales efforts in the Toronto, Canada region. Ms. Florsham will support the efforts of Dorothy Kolpak Email Dorothy, Sonesta's Regional Director of Sales, who is based in Chicago, Illinois. For the past twelve years Ms. Florsham's company, Strategy U.S., has represented clients to the meeting, corporate and incentive markets. A 26-year travel industry veteran, she is a member of MPI and SITE.View Website
View ProfilePHILIP OMMEN was appointed Director of Sales & Marketing for the Grand Copthorne Waterfront Hotel in June of this year. Formerly from Traders Hotel Singapore, he moved on to join Shangri-La Jakarta, where, as Director of Sales, he was responsible for re-building the business, principally in the areas of corporate business and redeveloping the MICE segment. Philip has fifteen years experience in the hospitality industry. In his new position, he will report to Mr. Des Pugson, General Manager of Grand Copthorne Waterfront Hotel (and also Senior Vice President, Operations, Asia – Millennium & Copthorne International Limited) and be responsible for all sales and marketing management of the Hotel.View ProfileSend FREE eMessage
View MADSiteDANIEL AMATO recently joined the Grand Hyatt Washington, District of Columbia as the General Manager. Mr. Amato is responsible for overseeing all operations including marketing, sales, finances and employee relations for the eighteen-year-old, 900-room downtown hotel and convention center. Mr. Amato has worked for Hyatt in various positions for 28 years.View MADSiteView ProfileSend FREE eMessageEmail Daniel
PROMOTIONS
View ProfileCLEMENT TEO has been promoted to Executive Assistant Manager at the Grand Copthorne Waterfront Hotel in Singapore. Clement Teo joined the hotel in May 2002 as Assistant Director of Food and Beverage and was promoted to Director of Food and Beverage in September 2002. Clement has demonstrated a combination hands-on/revenue-driven approach, solid team leadership, and prudent financial management, which has resulted in excellent results. Last summer he was responsible for the complete operational set-up of the property's new 65,000 square foot Waterfront Conference Centre. Clement has seventeen years of experience and has held management positions with the Westin Stamford & Westin Plaza, Batam View Beach Resort, Shangri-La Rasa Sentosa Resort and Goodwood Park Hotel.View ProfileSend FREE eMessageEmail Clement
NEW MANAGEMENT
View ProfileThe GREEN OAKS HOTEL in Fort Worth, Texas has joined the Hospitality Management Corporation (HMC) portfolio of managed properties. The Green Oaks Hotel features 284 guest rooms with eighteen VIP suites; sixteen meeting rooms with over 13,000 square feet of meeting space; full-service restaurant; lounge; two outdoor pools; fitness center/health club; tennis courts; basketball court; saunas; and a golf course, adjacent to the hotel.View ProfileSend FREE eMessage
NEW NAMES
View MADSiteMinutes from downtown, the 374-unit CLARION HOTEL SPORTS COMPLEX, formerly known as the Adam's Mark Hotel Kansas City, is now owned by Arrowhead Hospitality. Jim Hanson is leading the executive team as the General Manager. Across from the Truman Sports Complex, and home to the city's professional sport team, the hotel features both indoor and outdoor pools, a sauna, cocktail lounge, fitness center, business center, the Pantry Restaurant, and nineteen meeting rooms totaling 16,000 square feet for groups of up to one thousand.View MADSiteView ProfileSend FREE eMessage
View ProfileThe 256-room five-star SHANGRI-LA HOTEL, THE MARINA, CAIRNS, formerly the Radisson Plaza at the Pier, in North Queensland, Australia is undergoing an extensive refurbishment, costing approximately US$17.6 million. Improvements scheduled for completion by January 2005 include the hotel's existing guest rooms; a new lobby; 36 new Horizon Club rooms with ocean view bathrooms and large terraces, overlooking the yachts and mountains; a Horizon Club lounge; four new conference rooms; and a new restaurant and a fitness center. The hotel adjoins the fully-refurbished Pier Shopping Centre with open-air restaurants, 4,305-square-foot swimming lagoon and world-class marina. Only a ten-minute drive from Cairns International Airport and an ideal base for visits to the World Heritage-listed Great Barrier Reef and Daintree Rainforest. The Conference facilities offer a 400-seat ballroom, three private boardrooms and two breakout rooms with seating capacity for 150 guests.View ProfileSend FREE eMessage
RAVES & REVIEWS
View ProfileWESLEY BAGAROZZI, a 26-year old New York native recently won the Spirit of Service award from the Arizona Office of Tourism, which is presented to the tourism employee who best exemplifies the Arizona tourism industry's commitment to exceptional customer service. Bagarozzi, the night time Front Desk Supervisor for the Westin La Paloma Resort and Spa, is a full-time student at Northern Arizona University, studying hotel management, but attending classes via video or the Internet at Pima Community College campuses. "I've always liked the business," said Bagarozzi, who started as a valet at the Sheraton El Conquistador Golf & Tennis Resort. "I'm inspired by the beautiful environment that we take for granted every day," he said. "I am really fortunate to work at a property of this caliber." And the feeling of appreciation is mutual said Matt Greene, Hotel Manager, "The Westin La Paloma is a beautiful resort, but it is employees like Wesley and our entire staff that make the biggest impression on our guests."View ProfileSend FREE eMessage

View WebsiteERIN TENCH, CMP, Conference Manager for the National Association of Broadcasters in Washington, District of Columbia, was the recipient of the Tomorrow's Leaders award.Email NABView Website

VENUES
View MADSiteThe RIO ALL-SUITE HOTEL & CASINO is building a $7 million, 21,000 square-foot entertainment complex dedicated entirely to women. Schedule to open in December 2004, the Ultimate Girls' Night Out® is a multi-faceted entertainment experience that will feature a 400-seat Chippendales® Theater (50-foot-wide stage with private sky boxes), a spacious cocktail lounge, retail area and plush ladies' room.View Group Date AvailabilityView MADSiteSend FREE eMessage

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